Thanks for shopping with wentment.com. International shipping might experience delay due to covid-19. to keep track of your order, contact client@wentment.com , so we can provide you the order’s tracking number.

Location we ship to

• We can ship our products to the United States (NOT including Alaska, Hawaii, American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands and Military Bases (AA, AE, AP).
• We do not ship to countries outside the United States.

Order Processing Time

• It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
• Generally, orders are shipped within2-4 working days of order confirmation/payment. Orders made on the weekends might experience delay.
• Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Time

• It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address.
• We provide Express shipping for all orders shipped to the United States.
• Express shipping is 7-14 working days,Shipping$19.99.

Total Delivery Time = Processing Time + Shipping Time (depending on your location)

Tracking

• Tracking information may take 48 to 72 hours to update.
• Order tracking number can be obtained by contacting us via customer service email.Email: client@wentment.com
• If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email client@wentment.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

• We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
• Orders can't be canceled once the parcel is shipped out.

About Tax

All customs duties incurred during transportation are borne by us.